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Scope Electrical Solutions
Automation and control systems at a food processing facility
Case Study

Bringing a Food Processing Facility Back Online

After three years of inactivity, Tongala Nutrition needed to recommission a complex automated facility. Scope became the partner that got it running, and kept it running.

Client

Tongala Nutrition Pty Ltd

Sector

Food Processing

Location

Tongala, Victoria

Partnership

Since 2024

The Challenge

Three Years Offline

Tongala Nutrition set out to recommission its processing facility after three years sitting idle. Restarting a plant like this is not a simple switch-on: it meant working through a complex automation environment, verifying every system, and doing it without blowing out timelines or budget.

On top of the recommissioning, the site was wrestling with data trapped across several systems and platforms, including its ERP, with no easy way to pull it together.

What We Did

A Partner Through Every System

Scope worked alongside the Tongala team to navigate the automation environment, minimise downtime, and recommission the site efficiently. Just as importantly, we built the team's own knowledge and confidence in managing the systems day to day.

To solve the data problem, we designed and integrated custom Excel tools that pulled information from the ERP, had it talk to another platform, and consolidated everything into one user-friendly file. What was a heavy manual job became an automated, streamlined process that cut a significant administrative load off the site.

Services Provided

Project WorkBreakdown & Line SupportAfter Hours On-CallAutomation & ElectricalRemote Troubleshooting
The Results

Rated 10 Out of 10

Tongala Nutrition rated Scope a perfect 10 out of 10 for overall satisfaction, quality, service, reliability, and communication. Here is what stood out for them.

Reliable and consistent service
High-quality workmanship
Strong communication and responsiveness
Fast problem-solving and minimal downtime
Professional and friendly team
Confidence in safety and compliance
“Recommissioning our food processing facility after three years of inactivity presented significant automation challenges. Scope became a valued partner throughout the process, helping us restore operations efficiently while building our team's understanding of the systems. Their ability to work collaboratively, understand our needs, and deliver practical outcomes has made them a trusted extension of our team.”
CA

Cassandra Ahlgren

HR & Site Coordinator, Tongala Nutrition Pty Ltd

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